| Stan Stephens, Valdez |
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| "I love the rush I receive daily seeing
customers excited about our beautiful mountains, cascading
waterfalls, huge icebergs, playful wildlife, and diverse bird
populations." |
| Who he is: Alaska
resident for 44 years, operating boats in Prince William Sound
since 1971, guiding glacier & wildlife cruises for the
past 30 years. |
| Don't miss: A
smaller glacier cruise. Travelers have a chance to get up
close to the shorelines and experience the wonders of coastal
Alaska: waterfalls, eagles in nests, Steller Sea Lions gathered
at haul-out sites, or bird rookeries and resting sites for
black legged kittiwakes, cormorants, tufted and horned puffins. |
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| How did you get into the
cruise business? |
| I grew up on the lakes of Minnesota, therefore
I wanted to find a place where I could continue to enjoy water-based
activities—and Prince William Sound became that location.
After spending many a weekend in the Sound hiking, fishing and hunting,
I developed a desire to share this amazing place with people. Our
family entered into the boating business by conducting fishing and
hunting charters throughout the Sound. In 1976 we began operating
our first tour to Columbia Glacier and have been doing what I dreamed
of ever since I first explored the Sound on my own—sharing
the beauty and history of this area with our customers. |
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| Why did you choose cruises?
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| I wanted to discover a means to share
the features of Prince William Sound, and operating glacier and
wildlife cruises allows me to connect directly with our visitors.
Cruises seemed to be a natural progression as tourism in Valdez
matured. |
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| What’s your favorite
thing about doing cruises? |
I love the rush I receive daily
seeing customers excited about our beautiful mountains, cascading
waterfalls, huge icebergs, playful wildlife, and diverse bird
populations. Also, I have an opportunity to work directly with
my family, and what I would call my extended family—our
staff of all Valdez residents. It is rare in Alaska to encounter
an operation employing all Alaskans, much less a staff that is
completely made of one community’s residents.
The other thing I love about our tours is that every day is different.
Someone could cruise with us 13 days in a row—and yes, this
has happened—and each day they will see something different,
explore a new bay, see different wildlife, and travel with a different
group of co-customers. |
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| What are your best stories?
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| You know you’ve had a good day when
once back at the dock your passengers and staff are sharing stories
and discussing who has seen the best things…and no one can
convince any else that their day was not the best. |
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| What do visitors get out
of going on a cruise? |
| Travelers have a chance to get up close
to the shorelines and experience the wonders of coastal Alaska:
waterfalls, eagles in nests, Steller Sea Lions gathered at haul-out
sites, or bird rookeries and resting sites for black legged kittiwakes,
cormorants, tufted and horned puffins. You miss a great deal of
these details by just traveling on a large cruise ship. |
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| Who is this best for?
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Day cruises vary in length, route,
and special features so no matter what your interest or activity
level, you can find a cruise to meet you needs.
For example:
• Birders may choose an itinerary that has a more open schedule
to spend more time birding
• Families should look for an itinerary that will entertain
travelers of all ages
• Travelers with unlimited time may want to consider longer
trips that travel farther into each region, providing a more comprehensive
experience
• More active travelers may want to choose a trip that combines
touring with sea kayaking
• Someone who does not want lots of activity can choose
from most any tour—they should just clarify their physical
limitations while making the reservation.
We have had passengers on board our boats from 3 months to 101
years old. Choosing the right cruise for you and your traveling
companions is the first step in making sure you have a great day
on the water.
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| Name the top three
spots for glacier & wildlife cruises in Alaska. How do they
differ? |
I truly believe that there are
four favorite spots for glacier and wildlife cruising in Alaska
and each port/region can provide a traveler with a unique experience.
Often the decision comes down to the total numbers of days in
a person’s vacation, where in Alaska their vacation begins/ends,
and how they are traveling through the state. This will decide
if they only have time for one tour or if they can cruise from
multiple ports. Many travelers with a more open time schedule
will cruise from two, three, or all of the following areas:
Inside Passage/Glacier Bay National
Park
Tours to the glaciers located in Alaska’s Inside Passage
or Glacier Bay National Park depart from multiple locations. Depending
on how you are traveling through this portion of Alaska, you can
participate on a cruise as a shore excursion offered by a cruise
ship or as a day trip as part of an independent itinerary. In
addition to day cruises, you can select to take an overnight cruise
in this section of Alaska on a small boat, extending your stay
in the area to a few days.
If you choose to cruise in this area you will travel through fjords
where many glaciers scatter the shorelines of the fjords—the
remains from the larger glaciers years ago.
Kenai Fjords National Park/Resurrection
Bay from Seward
A day cruise from Seward can easily be done as a one day tour
from Anchorage or can be combined with an overnight stay for a
Kenai Peninsula Adventure. Seward is accessible by road, the Alaska
Railroad and the Alaska Marine Highway; in addition, many cruise
companies arrive/depart from this port.
When you cruise from Seward into Kenai Fjords National Park, the
terrain you encounter is quite rugged due to the weathering of
the Gulf of Alaska. You will see exposed rocky sculptures and
wave-carved features in the shorelines. Kenai Fjords National
Park has many tidewater glaciers, and each tour company features
different ones based on the route.
From Seward, travelers have a chance to see many different types
of coastal birds, and tours that feature the Chiswell Islands
will expose you to an even larger variety of birds. In addition,
the Park provides travelers a great chance to see orca whales,
humpback whales, sea otters, and sea lions.
Prince William Sound
Day cruises into Prince William Sound happen from two ports: Valdez
and Whittier. Even though they travel into the same body of water,
the tours feature many different things, so we have broken this
section into Prince William Sound East and West.
Tour companies that operate in the Sound boast “calm waters”
because of the large barrier islands that protect this area from
the weather of the Gulf of Alaska. In addition to providing smooth
sailing (most of the time), these islands also provide for a lush
environment. Unlike a trip from Seward, in the Sound you will
find trees all the way to the waterline. The Sound is also the
most heavily glaciated area in Alaska, so on any cruise in the
Sound you generally have a glacier out the window.
Prince William Sound East from Valdez
Travelers who have the time in their itinerary to spend a night
or two in a community generally will consider a glacier and wildlife
cruise from Valdez. It’s accessible by road, scheduled air
service, or the Alaska Marine Highway, so you can loop it into
any itinerary quite easily.
All tours from Valdez feature the Columbia Glacier, the largest
glacier in Southcentral Alaska. Some of the longer itineraries
also feature some of the smaller glaciers in the central part
of the Sound. As in many of the other ports, you have the chance
to see great wildlife, including one of the strongest sea otter
populations in Alaska in Port Valdez. En route, travelers will
also view sea lions, whales, eagles, puffins, and more!
Many travelers who cruise from Valdez say that they really received
a chance to fully experience what coastal life in Alaska is about.
On their tour, they were able to learn about oil shipping, historic
mining efforts, the 1964 earthquake, watch commercial fisherman
in action, and learn about the Alaska Native populations in the
area.
Prince William Sound West from Whittier
Cruises from Whittier also serve as an ideal day trip from the
Anchorage or Kenai areas. Access to Whittier is quite unique.
By land you can drive or take a train; either way you utilize
the same tunnel for entrance to the Sound. Or you can take the
Alaska Marine Highway. Similar to the overnight trips in the Inside
Passage/Glacier Bay, small boat companies also offer overnight
cruises from Whittier into the Sound.
Tours from Whittier feature a variety of routes that all visit
multiple glaciers, and depending on the route you can spend between
4 and 8 hours on the water. A feature in all of these itineraries
is a visit to a Kittiwake Rookery located directly across the
bay from Whittier. On a cruise from Whittier you’re also
quite likely to view whales, seals, otters, eagles, and more.
In addition to featuring different glaciers, some cruises feature
visits to commercial fishing hatcheries, special meals on board,
or unique narrators.
Once again I want to stress that it is rare that an Alaskan traveler
only takes a day cruise from one region. Because each area offers
a unique feature, visitors participate in as many as they can
based on their itinerary and the amount of time they are in Alaska.
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| What’s the value
of tour/cruise narrator and crew? |
In Alaska we have a great history
as well as a very complex environment, so the narrator on board
can make or break a cruise. Each cruise company has a different
approach as to how or who does the narration.
• We have our captains narrate. They have all been operating
tours with us for over 15 years each; therefore they are truly
the experts in the area. In addition to sharing information about
the glaciers we visit and the wildlife we see, they share stories
about early explorers, gold and copper miners, the 1964 earthquake,
commercial fishing, and the events surrounding the 1989 Exxon
Valdez Oil Spill.
• Some companies have their crew narrate. Generally this
staff has been trained and sometimes is a member of the regional
Alaska Native group.
• If a company operates in the boundaries of a National
Park, they will often bring on a National Park Service Ranger
to do all or some of the narration.
Based on our customer comments, the narrator can be the most
important part of a day cruise. There are days when we will see
breaching orca whales, feeding humpback whales, seals, sea lions,
sea otters, bears, goats, eagles, puffins, cormorants, calving
at glaciers, or commercial fishing activity. But the number-one
thing written on our comment cards is “amazing staff and
crew—the captain’s narration kept us involved and
intrigued all day long.”
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| Describe your interaction
with clients/customers: |
Our company’s goal is to
make sure that each of our customers not only has a great day
on the water seeing what life is like in coastal Alaska, but that
each has a chance to visit/interact with our Alaskan staff. Guests
learn what is like to live in Valdez in the winter, where we average
360 inches of snow; they can hear stories of grandparents who
survived the 1964 earthquake, and what it was like to grow up
with Prince William Sound as your backyard.
Our vessels operate with an open bridge. This means that the
passengers can approach the captain ask questions about the trip,
learn how the navigation equipment works, and help spot wildlife.
This adds a great deal to the customer’s experience.
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| What are your best stories?
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| You know you’ve had a good day when
once back at the dock your passengers and staff are sharing stories
and discussing who has seen the best things…and no one can
convince any else that their day was not the best. |
 |
 |
| What are your best stories?
|
| You know you’ve had a good day when
once back at the dock your passengers and staff are sharing stories
and discussing who has seen the best things…and no one can
convince any else that their day was not the best. |
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